Privacy Policy
Amiche Collective Pty Ltd (ABN 74 703 613 067) is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles.
1. Introduction
Amiche Collective Pty Ltd (ABN 74 703 613 067) operates the website https://amichecollective.online and provides professional business and consulting services across Australia. This Privacy Policy explains how we collect, hold, use, disclose and otherwise manage personal information, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. What Personal Information We Collect
We may collect the following types of personal information when you interact with us or use our website:
- Your name and contact details, including your email address;
- Business information relevant to the consulting services you request, such as company name, industry and role;
- Information contained in enquiries, quote requests and correspondence you send to us;
- Records of communications and interactions with our team;
- Technical information such as your IP address, browser type and pages visited, collected through website analytics.
We do not knowingly collect sensitive information (such as health, political or religious information) unless it is directly relevant to a service we are providing and you have consented to its collection.
3. How We Collect Personal Information
We collect personal information in a number of ways, including:
- Directly from you when you submit an enquiry, quote request or contact form on our website;
- When you email us at ceo@amichecollective.online;
- During consultations, discovery calls and the delivery of our consulting engagements;
- Passively, through cookies and analytics tools when you browse our website.
Where practicable, we collect personal information directly from you. If we receive information about you from a third party, we will handle it in accordance with this Policy and the Australian Privacy Principles.
4. Why We Collect and Use Personal Information
We collect, hold and use personal information for purposes including:
- Responding to your enquiries and providing quotes for our services;
- Delivering professional business and consulting services to you or your organisation;
- Managing our client relationships, invoicing and accounts;
- Improving our website, services and client experience;
- Complying with our legal and regulatory obligations, including tax and record-keeping requirements under our Australian Business Number (ABN) obligations.
We will only use your personal information for the primary purpose for which it was collected, or for a related purpose where you would reasonably expect us to do so.
5. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose personal information to third parties where necessary, including:
- Service providers who support our business operations, such as website hosting, email and cloud storage providers;
- Professional advisers, such as accountants and lawyers, where required;
- Government bodies and regulators where required or authorised by law.
Some of our service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.
6. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies, although some features of the website may not function correctly as a result.
7. Security of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include secure storage systems, access controls and appropriate IT security measures. When personal information is no longer required for the purpose it was collected and we are not required to retain it by law, we will take reasonable steps to destroy or de-identify it.
8. Access and Correction of Your Personal Information
Under the Australian Privacy Principles, you have a right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please contact us using the details below. We will respond within a reasonable timeframe and may ask you to verify your identity before providing access.
9. Complaints and Feedback
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can investigate and resolve your concern promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page. We encourage you to review this Policy periodically.
11. Contact Us About Privacy
For any questions about this Privacy Policy, or to request access to or correction of your personal information, please contact us:
- Email: ceo@amichecollective.online
- Website: https://amichecollective.online